Privacy policy
Last updated: October 7, 2026
Clear & Clarity Co. ("we", "us", "our") operates this online store and sells digital products, such as printable PDF guides and planners, delivered by download (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use and disclose your personal information when you visit our store, buy from us, or contact us. By using the Services, you acknowledge that you have read this Privacy Policy.
Personal information we collect
Depending on how you use the Services, we may collect:
- Contact details: your name, email address and billing address.
- Payment information: payment card and transaction details. Payments are handled by Shopify and our payment providers; we do not see or store your full card number.
- Order information: the products you view, add to your cart and buy, and your download history.
- Account information: your login details and preferences, if you create an account.
- Communications: what you send us when you email us or sign up for our emails.
- Device and usage information: your browser, device, IP address and how you use our store, collected through cookies and similar technologies.
We collect this information directly from you, automatically when you use the Services, and from service providers that work for us, such as Shopify and our payment providers.
How we use your personal information
- To provide the Services: to process your payment, deliver your download link, send order emails, and manage your account.
- To communicate with you: to answer your questions and give customer support.
- For marketing: to send you emails you have signed up for. You can unsubscribe at any time using the link in any email.
- For security and fraud prevention: to protect our store, our customers and our payment providers.
- To improve the Services: to understand how visitors use our store.
- For legal reasons: to comply with the law, respond to lawful requests, and enforce our terms.
How we share personal information
We do not sell your personal information. We share it only:
- with Shopify, our payment providers, and other service providers who help us run the store (for example hosting, payment processing, email and analytics);
- with advertising and analytics partners, where you have allowed this through our cookie settings. You can opt out of this sharing on our Your Privacy Choices page;
- when the law requires it, or to protect our rights, our customers or others; and
- as part of a business transfer, such as a sale or merger of our business.
Shopify
Our store is hosted by Shopify, which processes personal information to provide and improve its services. Shopify may use information about your interactions with our store, together with other merchants, to provide some features. Learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies
We use cookies to run our store, remember your cart and preferences, and understand how the store is used. Non-essential cookies are used only with your consent where the law requires it. You can change your choices at any time through the cookie banner or your browser settings.
Children
Our Services are not intended for children, and we do not knowingly collect personal information from children.
Security and retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep personal information for as long as we need it to provide the Services, meet our legal, tax and accounting obligations, resolve disputes and enforce our terms.
Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct or delete it;
- receive a copy of it or have it transferred;
- object to or restrict how we use it;
- withdraw consent where we rely on consent; and
- opt out of the "sale" or "sharing" of your information for targeted advertising. We treat a Global Privacy Control signal from your browser as an opt-out request.
To use any of these rights, email us at hello@clearandclarityco.com. We may need to verify your identity before acting on a request. We will not treat you differently for using your rights.
International transfers
We are based in the United Kingdom, and our service providers may process your information in other countries, including the United States. Where information from the UK or the European Economic Area is transferred, we rely on recognised safeguards, such as standard contractual clauses, or on countries recognised as providing adequate protection.
Complaints
If you have a concern about how we handle your information, please contact us first. You may also have the right to complain to the data protection authority where you live.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date.
Contact us
For any questions about this Privacy Policy or your personal information, email hello@clearandclarityco.com. For the purposes of data protection law, Clear & Clarity Co. is the controller of your personal information.